I spend a large amount of my time looking at, deciphering and reworking competency frameworks so that they can be used for different purposes. I always find this interesting because firstly I get to see the way that companies and individuals are able to take the same concepts and word them in completely different ways. I also notice how often irrelevant words, phrases and sentences fill up these documents.
Instead of talking straight they contain statements like, 'pursue excellence through harnessing ideas and opportunities to achieve Company X outcomes and client satisfaction'. What does that even mean?
I know when I was working in HR I'd be the one guilty of cramming these nonsensical words into a document. But how often we do use catchphrases, buzz words and business jargon simply to fill up space, to make it look like we know what we're talking about?
There are companies such as Atlassian that have values like, 'Open Company, No Bullsh!t', they say it how it is and expect everyone to model this, at Deloitte we have 7 signals that we work by, and sum up our social media policy as 'don't say anything you wouldn't want your Mum to see'.
Why not just say it how it is?
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